Responsible Gaming
Introduction
At Royal Reels Pokies, we're committed to promoting responsible gaming practices. Playing pokies should be viewed as entertainment only, not as a way to earn money or solve financial problems. While we enjoy providing exciting gaming experiences, it's essential to gamble within your means and maintain control over your gaming habits.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling. If you are under the legal age to gamble in Australia, you are not permitted to access or use gaming services. We take age verification seriously and reserve the right to request proof of identity.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming behaviour, it may be time to seek help:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Lying to friends or family about gambling habits
- Hiding gambling activity or keeping it secret
- Neglecting work, school, family, or other responsibilities
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or fund gambling debts
- Loss of control over gambling decisions
- Experiencing financial difficulties due to gambling
Self-Help Tools
We provide responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss limit to protect your finances
- Reality Checks: Enable reminders that pop up during gaming sessions to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need to take a break from gambling
- Session Limits: Set time limits for individual gaming sessions
If you wish to use any of these tools, please contact our customer support team, and we will assist you in implementing them immediately.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free and confidential counselling and support services for problem gambling in Australia
International Support
- United Kingdom - GamCare
Website: www.gamcare.org.uk - United Kingdom - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme - Canada - Responsible Gambling Council
Website: www.responsiblegambling.org - United States - National Council on Problem Gambling
Website: www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible. Contact Gambling Help Online or speak to a counsellor confidentially. Remember, your well-being is more important than any game.
For immediate support in Australia, call or visit your local health services, or reach out to Gambling Help Online for professional assistance.